Privacy - Bathroom Experts Tiling And Waterproofing

Effective Date: April 25, 2025

At Bathroom Experts Tiling and Waterproofing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you interact with our tiling and waterproofing business through online leads.

1. Information We Collect

We collect personal information you voluntarily provide when you submit an online lead form or contact us, including:

Name
Email address
Phone number
Address (if provided)
Details about your project or inquiry

2. How We Use Your Information

We use your information to:

Contact you to discuss your tiling or waterproofing project
Provide quotes, schedule appointments, or deliver services
Respond to your inquiries or requests
Improve our services and customer experience

3. How We Protect Your Information

We take reasonable measures to protect your personal information, including:

Storing data securely using industry-standard practices
Limiting access to your information to authorized personnel only
Not sharing your data with third parties, except as required to provide our services (e.g., with trusted contractors, if applicable) or to comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information:

With service providers (e.g., CRM tools) who assist in managing leads, under strict confidentiality agreements
If required by law, such as to comply with a court order or legal process

5. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

Requesting access to the data we hold about you
Correcting or updating inaccurate information
Requesting deletion of your data
Opting out of communications

To exercise these rights, contact us at info@bathroomexperts.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you do not proceed with our services, we may delete your data after a reasonable period.

7. Cookies and Tracking

If our website uses cookies or similar technologies, they are used to enhance your browsing experience (e.g., analyzing site usage). You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.